Are you Halal caterer?
We are in the midst of our Halal application. We are observing Halal practices and we get our supplies from Halal certified suppliers only. All our food are prepared and cooked by our Muslim chefs.
What are included in the package?
The package is inclusive of complete buffet line set up (table, skirting, table top cloth), Chafing Dish, High & Low arrangement, melamine plates and cups, stainless steel forks and spoons, disposable serviettes, condiments, food tags, artificial flowers and festive theme decorations (for festivities), set up time and clearing time.
Can I get furniture FOC like guest tables and chairs?
As much as we want to provide furniture without extra cost, we regret that we cannot as of the moment as we have a third party supplier for the furniture. Please contact our Sales Team to inquire about the prices.
How Many Buffet Lines do I need?
The number of buffet lines depends on the number of guests, food and the size of the venue area. You may contact our sales team so we may advise you.
Is there a minimum pax requirement and surcharge?
Yes. Depending on the packages you would take.
Can you come over and have a look at my event venue?
Yes, we can arrange and send one of our Event Supervisors to visit the venue after you have confirmed your booking reservation. Our Event Supervisor will advise you of the buffet set up and things that you need to know to make the event flow smoothly.
Can I pack my left over food after the event?
To ensure safety of our guests, we discourage our clients to take home left over food. Although we maintain food quality all throughout the function by heating and keeping it warm, we highly recommend that the food be consumed within 3 to 4 hours from the delivery time. We wouldn’t want to risk of having our customers be admitted or hospitalized due to eating spoilt food. The company will not be held responsible for any concerns related to food poisoning and food contamination if it is due to consumption of take home left overs.
Do you provide food tasting?
Yes, we do. Each tasting will follow the selection listed in our package menus only. If you would like to taste an item outside of your package, there will be an additional charge. You need to schedule an appointment for your tasting at least with 1 month in advance.
Tastings are available Monday through Friday on working hours. We do not schedule tastings on the weekends. We do charge for tasting. Price will be based on the menu price x 4 Pax and there’s a handling charges of RM 100 & must be paid in cash, check, or online transfer in advance.
Once decided to proceed with our service, for spending above RM8,000 on F&B, 2 pax food tasting charges will be returned as a rebate to the catering cost; for spending above RM 15,000 on F&B, 4 pax food tasting charges will be returned as a rebate to the catering cost.
Do we have to sign a contract before the tasting?
Teaffani will arrange tasting of your food choices before you sign a contract, but as mentioned, it has a cost.
Why is there a handling charge of RM 100?
As we are a 100% catering company, our kitchen operate exclusively just for scheduled food tasting thus the handling fee. However, there will be a rebate as mentioned above. Kindly be informed that it is not required to sign the contract before the tasting; however we do require payment up front for the cost of the tasting. The food tasting venue will be held at our gallery.
Should you wish to have more than one food tasting session, the 2nd tasting session shall be charged in full with no rebate.